COVID-19 UPDATE

To Our Valued Customers,

In order to comply both specifically and as a matter of social consciousness, we are modifying our sales process to prevent the unintentional spread of COVID-19. Car dealerships have been designated an essential business by order of the Los Angeles Department Health, and we consider it our responsibility to provide our customers a safe purchasing environment.

Sales associates are available by phone and can answer all of your questions. Our intention is to complete most of the sales documents online or remotely which will reduce the delivery process to a minimal amount of time. We ask your cooperation as we attempt to navigate the new constraints and ask the following in order to comply to the best of our ability to keep everyone safe.

1. If possible, please only come to the dealership with only one other person. We would like to minimize the number of individuals in the office.

2. Most documents for loans can be sent via cell phone. Our sales associates will walk you through the documents required. The more we can complete by phone prior to delivery, the less time you will have to spend at the dealership. Our staff will prepare the documents prior to your appointment so that we can keep your delivery to a minimal amount of time.

3. Delivery appointments will be scheduled to further assure the minimal number of individuals in the office at any time.

4. Be sure to confirm with your sales associate the items you will need to bring to your appointment.

During these difficult times, we will work together to create a safe and healthy environment for our customers and staff. Please visit our website at AVApproved.com.

Sincerely,

Frank Blair
Owner

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